Never Search Alone is now at NeverSearchAlone.org
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8-9-25 I just returned from Asia where the top business school has licensed Never Search Alone. More info here.
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I start companies and movements. I read, write, invest, coach and speak.
I write a newsletter, Rolling Across My Desk, that goes out to about 25,000 readers (archives, testimonials, subscribe).
And, today, I’m widely known for running the Never Search Alone movement – a free, volunteer-led suite of services for anyone laid off, let go, or looking.
Our north star is simple: make this program as ubiquitous as AA.
We are making progress towards this north star:
- 45,000 job seekers helped
- 4,000+ volunteers
- 4,500+ Job Search Councils launched
There's a book, website, and coverage in Lenny's Podcast, a prominent Silicon Valley podcast.
In the 90s and 2000s, I was best known as a pioneer in customer experience and product management (I was CEO of one of the first firms in that space and if you've come across widely used CX or Product Management concepts, chances are my team and I helped shape them).
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Summer 2025
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I am finishing the next book in the Never Alone series.
I'm running Never Search Alone – detailed above. We need more volunteers.
The fall Council meetings are coming up for Collaborative Gain, a trusted network and coaching platform for 2,000+ senior leaders from Google, Amazon, and beyond.
I'm coaching CEOs and Chief Product Officers working in some of the top AI companies (it's intense, to say the least).
We just finished the World of Business Reading Group summer 2025 program with a record *7* sections of students. This pro-bono business literacy program is going really well – and this is cool: we roll out our first public adult class this fall.
My volunteer team and are writing up all the reports from the 15th Slow Art Day, a global art movement helping people learn how to slow down, look at and love art; (Washington Post * Annual Reports).
I’m on a speaking tour about AI and about Never Search Alone and I'm just back from a tour of Asia.
You can read my full bio.
And my books are listed in the left navigation.